Contact

How to reach RapidMed

If you need help with your account, want to ask about privacy, or have product feedback, here are the best contact points.

Last updated: April 10, 2026

General support

For general support questions, account help, or product feedback, email support@rapidmed.app.

This is the best contact point for most user questions, including sign-in issues, QR access concerns, or feature suggestions.

Privacy questions

For privacy-related questions, data requests, or concerns about how your information is handled, contact privacy@rapidmed.app.

If your question is specifically about account deletion, privacy controls, or data handling, using the privacy address helps route it faster.

Before you email

  • Include the email address tied to your RapidMed account if your question is account-specific.
  • Describe the page or feature involved, such as login, QR profile access, privacy settings, or account deletion.
  • If something went wrong, include the time it happened and what device or browser you were using.

Partnerships and media

If you are reaching out about partnerships, product demos, or media inquiries, you can start with business@rapidmed.app and include the purpose of your request in the subject line.

That helps make sure the request is sorted correctly and answered with the right context.